Your privacy is important to us at ZuluWaters Trust t/a Zulu Waters Private Game Reserve. It is our policy to respect your privacy regarding any information we may collect from you through our website, www.zuluwaters.com/co.za and www.zuluwatersgamereserve.com/co.za  

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‘We’, ‘our’ and ‘us’ refers to ZuluWaters Private Game Reserve. 

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The personal information we request is only collected for us to provide a service to you. This collection is done in a fair and lawful manner and with your knowledge and consent. We will always let you know why we’re collecting your information and how it will be used.

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WHAT PERSONAL INFORMATION IS COLLECT FROM YOU THROUGH OUR WEBSITE?

If you join our mailing list or making an enquiry on our site, personal details will be requested, as appropriate, name, email address, phone number or other details to assist us in assuring you have the best stay with us from before arrival to departure.

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WHEN IS THIS PERSONAL INFORMATION COLLECTED?

Information is collected from you if you fill out a form or enter information on our site.

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DO WE USE THE COLLECTED INFORMATION?

We may use information collected from you when you make a booking, respond to a survey or marketing communication, surf the website, or use certain other site features in the below ways:
• To send correspondence emails in regard to your booking or other products and    services we offer.
• To follow up after correspondence (live chat, email or phone enquiries)

Collected information is only retained for as long as necessary to provide you with your requested service. Any data we do store, will be protected within commercially acceptable means. Preventing loss, theft, unauthorised access, disclosure, copying, use or modification of any sort.
We do not share personally identifying information publicly or with third-parties, unless the law requires. 

There may be links on our website to external sites, not operated by us. We cannot accept responsibility or liability for their individual privacy policies and we have no control over the content and practices of these sites. 

You may refuse to share your personal information; however, this may affect our ability to provide you fully with any services you request.

Should you continue to use our website, it will be regarded as acceptance of our practices around privacy and personal information. Please direct any questions around how we handle data and personal information to info@zuluwaters.com. This policy is effective as of July 2022.